Returns & Exchanges

At RheaBeauty, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused products in their original packaging. Whether you have changed your mind or received a defective item, our team is dedicated to ensuring a smooth and efficient resolution.

1

Initiate Your Request

Log into your account and navigate to your order history to select the items you wish to return and receive a unique Return Authorization Number.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all tags and seals are intact, and include a copy of your packing slip inside the box.

3

Ship the Package

Affix the prepaid shipping label provided via email to the outside of your parcel and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your returned goods, we will process your refund back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing